By using our website or services, you agree to the following Terms and Conditions.
Use of Services
You agree to use our services only for lawful purposes and in a way that does not infringe the rights of others.
Appointments and Services
We strive to provide accurate scheduling and timely care but do not guarantee availability at all times.
Limitation of Liability
We are not liable for any damages arising from the use of our website or services, to the extent permitted by law.
SMS Terms of Use
By opting into SMS communications, you agree to the following:
- You will receive messages for upcoming appointments, scheduled services, and general customer care.
- You can cancel the SMS service at any time. Just text “STOP” to the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To resubscribe and opt back in to receive texts from this number, text “START”.
- If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or instructions on how to unsubscribe.
- Carriers are not liable for any delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Contact your wireless provider for details about your plan.
- If you have any questions regarding privacy, please review our Privacy Policy.
Opting Out
Texting the keyword STOP to the mobile number you received messages from will opt you out of the messaging program. You will receive a final confirmation text message. No further messages will be sent to your mobile device unless initiated by you.
Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page.
Contact Information
Idaho’s Gem Pet Hospital
902 Lincoln Way
Coeur d’Alene, ID 83814
Phone: (208) 664-5629

